Please note that any defects found after purchase will be addressed according to the terms of the Ridez warranty policy only.

Yes, the device's battery is rechargeable.

No, the battery is not detachable or removable by the user.

The device can generate alerts for overspeeding, fall status, low battery, collisions, and leaving a predefined geofence area.

Charging time for your device's battery depends on its capacity, but typically it takes about 3 to 4 hours to charge from an empty battery to full.

You can charge your device either on or off the bike. It comes with a charging port, usually covered with a cap to prevent debris and dust from entering. To charge the device, simply open the cap, insert the charger, and plug it into a wall outlet or power pack, similar to charging a phone.

No, the device can be easily installed using the built-in velcro strap, making the installation process seamless.

You can track your device by logging into the Ridez App iOS/Android App.